Work for Racing Welfare
Racing Welfare is a national charity supporting all those working and
retired from the British horseracing and the breeding industry.
We currently have the following vacancies:
Housing Administration & Compliance Co-Ordinator – Racing Homes
At Racing Homes, we’re proud to provide safe, affordable housing for people who work in or are retired from the horseracing industry. We are committed to delivering excellent customer service and ensuring our homes meet the highest standards of safety, quality, and compliance.
We’re looking for an organised and proactive Housing Administration and Compliance Coordinator to join our small, friendly team. This is a key role providing comprehensive administrative support across our housing service, coordinating repairs and maintenance, assisting with letting our empty homes and ensuring full compliance with health and safety and statutory requirements.
You’ll have real impact, helping us improve our services, support tenants, and keep everything running smoothly, so no two days will be the same.
You’ll be a first point of contact for tenants, contractors and colleagues, ensuring efficient communication and a positive customer experience. Working closely with your colleagues you’ll help us to maintain excellent service delivery and uphold our compliance standards across our 165 homes.
What you’ll be doing
- Coordinate day to day housing administration including lettings, tenancy updates, and customer enquiries.
- Administer and monitor repair and maintenance, raising works orders, liaising with contractors, processing invoices, and updating tenants.
- Assist with our empty homes from tenancy termination through to re-let.
- Support the delivery and monitoring of all compliance activities, including gas, electrical, fire, legionella, and asbestos safety checks.
- Maintain records and produce reports.
- Assist with income collection and rent administration.
- Contribute to a positive customer experience by supporting the housing team with engagement, communication, and service delivery.
This role requires travel to our housing schemes throughout Newmarket.
About you
We’re looking for someone who has prior experience in housing, property management, or a similar administrative role, with a good understanding of repairs, voids, and compliance processes. You’ll be confident communicating with tenants, contractors, colleagues and have strong organisational skills with great attention to detail. You don’t need to know everything on day one, but here’s what will help
- Experience in housing administration, repairs coordination or compliance monitoring.
- Knowledge of health and safety requirements for residential properties.
- Excellent organisational, communication, and IT skills.
- Ability to work independently and as part of a small collaborative team.
- Customer focused approach and commitment to continuous improvement.
- A proactive, people-focused mindset with a passion for quality housing.
- A full UK driving licence and access to a vehicle.
Why join us?
- A friendly, supportive team where you can truly shape how things are done.
- An environment where your work will be genuinely valued by tenants who take pride in their homes and communities.
- Flexibility, autonomy, and opportunities to grow professionally in a respected national charity.
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We’d love to hear from you. Please apply with your CV and a short cover letter explaining why you’re a great fit.
Please see the Job Description and Person Specification for full details about the role. For more information about the role, email tom.bloomfield@thejockeyclub.co.uk
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 28 October 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission’s best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent can be found on our website at: https://racingwelfare.co.uk/safeguarding/
RACING HOMES COMMITTEE MEMBER
Racing Homes is a national charity providing affordable accommodation for those working and retired from the British horseracing and breeding industry. We are seeking an advisory committee member who shares our vision that everyone from the horseracing and breeding industry has access to high quality, affordable, safe housing
The charity is in a period of change with exciting times ahead as we start to implement our new strategy. We will be seeking opportunities for capital development projects and growth in the North and South of England whist ensuring our property portfolio is fit for purpose and provides the best accommodation possible for our tenants.
We are looking for someone who has a passion for the work that we do and who is familiar with the challenges of running a national organisation.
What will you be doing?
Racing Homes’s board meet four times a year, usually twice via video-call and twice in person. The meetings are currently routinely attended by trustees and committee members, the Chief Executive, Chief Operating Officer, Director of Housing and Finance Director. The meetings are held to report on and discuss the performance of Racing Homes, its strategy, to consider any current issues or challenges facing the charity, provide advice to the main board to help assist with high level decision making.
There will also be the requirement to undertake a committee member induction which we anticipate being a one-off one-day commitment. Each year, in addition to the committee meetings we anticipate another two days commitment would be required.
We invite committee members to join the Charity for an initial period of three years with the possibility of Trusteeship after one year.
What are we looking for?
We are seeking to add to the expertise that we have on the Racing Homes committee, through enthusiastic individuals who have experience and skills in the following areas:
- Professional experience delivering capital projects; or
- Background or knowledge of Safeguarding; or
- Legal expertise of housing associations, social housing and/or property
Please note, as this post will involve governing and advising on services that have direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
What difference will you make?
Racing Homes currently has 165 units of accommodation housing young people, working age staff and retirees from the Racing industry. We have housing schemes in Newmarket, Lambourn, Middleham and Malton and have advanced plans for new schemes in two of those locations, providing more than thirty additional new units of accommodation. You will be part of this team, providing crucial advice to shape the housing provision and influence strategy.
What is in it for you?
You will enjoy working alongside and learning from an inspiring and knowledgeable team of executives, committee members and trustees. You will have the opportunity to develop your board member skills and there may be opportunity to progress to a trustee position after 12 months.
How do you apply?
You can either
- Send a covering letter and CV by post or email to the addresses detailed below
- Send a short video telling us why you are interested in the role, your relevant experience and what you feel you can bring to the role
Application addresses:
By Post:
Lissie Mitchell, Racing Welfare, 20b Park Lane, Newmarket, Suffolk, CB8 8QD
By email:
lmitchell@racingwelfare.co.uk
Applications will close on 10th October 2025
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
· All unspent convictions and conditional cautions
· All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).