Occupational Health Advisor, Liz Cooper, works for Team Prevent to provide our occupational health service, part of our award-winning Workforce Wellbeing Programme (WWP), to those who working racing. She tells us more about her role, explains what it’s all about and how it can benefit you.
2. Can you tell us about your role at Team Prevent and how it involves Racing Welfare?
I have been an Occupational Health Advisor at Team Prevent for 3 ½ years and work across a variety of organisations, both public and private, small, medium and multi-national. We currently support over 20 NHS Trusts and hospitals across the country, as well as well-known businesses.
We currently offer clinics at 3 bases for racing industry staff, held at Newmarket twice a week, Malton and Lambourn, both once a week. That said, we are open to anybody in the industry nationwide via telephone or video link. This includes administrative staff, veterinary staff, farriers, drivers and the list goes on.
3. Can you give an example of how it has impacted those who work in racing?
There has been a huge beneficial impact for the whole industry. The service has now been running for 2 years and we have seen a steady increase in uptake. There are numerous cases of people that have been able to return to work after serious injury/chronic problems as a direct result of the OH program. As well as, being able to provide advice to managers to support their employees back into the workplace. There is always the potential to tweak duties for a short time to support someone back to work, despite the environment.
Racing is no different in that respect. The service has improved access to resources such as rehabilitation but also diagnostic investigations and specialist consultations. It has ensured that the right people are being directed to the right places for the right treatment and enables Racing Welfare to support the industry better. It also helps those individuals whose health prevents them from returning to their previous role by managing expectations and referring them on to services such as the Careers Advice and Training Service.
4. What advice would you give to those who are dealing with physical or mental health issues at work?
Talk to your Welfare Officer, ask for a referral to OH, but also talk to your manager as a first line of support. If you need support outside of normal working hours, contact the Racing Welfare helpline on 0800 6300 443.
You can self-refer in the following ways:
When you refer you will be asked some questions, to confirm some basic information in order to verify your identity and take your details. Your consent will also be obtained to take part in the assessment and for your personal information to be processed for that purpose. Any referred treatment will be provided free of charge.
Racing Welfare’s 24 hour support line enables people to access support and
guidance through digital and telephone options.
Jo Devereaux, who is Clinical Lead at Racing’s Support Line and a trained counsellor explains below what you can expect when you call us: