24hr Support Line 0800 6300 443

Coronavirus: Advice and Guidance

Racing Welfare would like to stress that our services remain open to anyone needing support.


Racing Welfare have introduced Covid-19 grants for anyone working in the racing industry who is in need of immediate financial assistance due to the current crisis.

A comprehensive online benefits calculator and grant checker from financial support charity TURN2US can be found here.

If you need help with your energy bills go here.

Already Claiming Universal Credit due to Covid-19?

If you or your partner are now returning to work or have found new employment you need to inform the Department of Work & Pensions (DWP).  You can do this by updating the details in your online Universal Credit journal. If you have been affected financially by Covid-19 and need immediate financial assistance Racing Welfare have introduced Covid-19 Emergency Grants.

For debt advice go to the Money Advice Trust or the National Debtline.

The charity StepChange can also help if you are worried about your finances or current debt solution.


The latest news for anyone who is renting is here.

There is a useful guide to mortgage payment holidays from the Money Advice Service here.

There will also be payment holidays for Help to Buy homeowners. To find out more click here.

Advice on what to do if you find yourself homeless can be found here.



Details on government support for the self-employed is now here.

The latest government guidance for employees, including those who are self-employed or on zero-hours contracts, can be found here.

Employers & Businesses

All the latest official government advice for Employers can be found here.

A full range of business support measures have been made available to UK businesses and employees. To find out how to access the support, who is eligible, when the schemes open and how to apply go here.

If you are concerned about your business debts you can go to the Business Debt Line.

Domestic Abuse

The measures introduced by the Government to help reduce the spread of the Coronavirus are a challenge for all of us, but could be particularly worrying for you if you are a victim of domestic abuse. You may be feeling unsafe if you are isolated in your home with your abuser and if you are now having to work from home, you may have lost your only safe place. We have a dedicated Coronavirus: Domestic Abuse page where you can find help and support.

Relationship charity Relate can also provide support and guidance.

Mental Health

The Coronavirus outbreak has affected everyone who works in racing in different ways. Whatever your circumstances, it has never been more important to look after your mental wellbeing. Our Coronavirus: Mental Health support page is here.

Racing Welfare and Great British Racing have come together to produce a Wellbeing Toolkit specifically designed to support the mental wellbeing of racing’s workforce during the Covid-19 outbreak.  You can find the toolkit here.

The Mental Health Foundation also have a dedicated page with useful tips on managing your mental health during the Coronavirus outbreak.

Support for those living in Scotland

Scotland’s Mental Health Charity have a helpline, self-help resources and link closely with localised and council run services.

Breathing Space is an accessible first base for anyone in Scotland struggling with a mental health concern.

The latest news from the Scottish Government on their mental health initiatives to support people through the Covid-19 pandemic can be found here.

Information for parents

The Coronavirus outbreak has placed unprecedented stress on parents and families. Our dedicated Coronavirus: Parents and Families page can provide support.

Click here to see the guidance on employment options for working parents provided by the NTF.

For advice on how to help and protect your child, UNICEF has some useful explainers here.

Support for young people

The Charity YoungMinds has useful advice for young people struggling with their mental health due to the Coronavirus.

Industry Guidance

The most up-to-date industry guidance and updates from the British Horseracing Authority are here.

The National Trainers Federation has created a comprehensive document to support trainers which can be found here.

For Breeding Industry guidance from The Thoroughbred Breeders Association click here.

Updates from the Jockey Club

For the latest Coronavirus updates from The Jockey Club click here. The updates include statements from Jockey Club Racecourses and Jockey Club Live on future racing and music events.

How we can help

Racing Welfare would like to reassure you that our services remain open to anyone needing support. Our top priority is the wellbeing of all racing’s people.

In order to continue to deliver our services and prioritise those who need us most, our regional offices in Middleham, Malton, Lambourn and Newmarket (both at The Racing Centre and Park Lane) will be closed to the public with immediate effect.

Our welfare team will be contactable during office hours via the numbers listed below:

Our office numbers can be contacted from 9am – 5pm, Monday to Friday.  For 24-hour assistance call Racing’s Support Line 0800 6300 443 or get in touch with us online at www.racingwelfare.co.uk We also have a full range of self-help information available at www.support.racingwelfare.co.uk. For the most up to date advice and guidance on the Coronavirus outbreak please visit www.nhs.uk/coronavirus or www.gov.uk.

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Racing Welfare’s 24 hour support line enables people to access support and
guidance through digital and telephone options.

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