24hr Support Line 0800 6300 443

Coronavirus: Latest Information & Guidance

Coronavirus: Latest Information & Guidance


Face masks are once again mandatory in shops and on public transport.

Depending on where you live in the UK the rules vary on what you can and can’t do. The Government’s full Covid-19 guidance can be found here.


Anyone over the age of 18 is now invited to get their Covid 19 vaccination and/or booster. This can either be booked via the NHS website or by attending a local ‘walk in’ vaccination clinic, these can be found by checking your local council’s website.

To prove your vaccination status you can download the NHS app here.

Coping with coming out of lockdown

The gradual easing of lockdown brings long-awaited opportunities to see friends and family, play sports or get back to work that we value.  But for many of us, even the happy, much-anticipated changes can be difficult for our mental health.

Just as we had to adapt to coping with lockdown, it is likely that we will need to find new ways to cope with reconnecting with life. Things may not be the same as they were before.

Our mental health tips are just as important now as they were at the start of the pandemic, arguably even more so whilst things remain uncertain.

Racing’s Support Line is available 24/7, 365 days a year. No matter what challenge you may be facing, we are here to provide support no matter how big or small your problem may be.

Call 0800 6300 443 or visit www.racingwelfare.co.uk to speak to a member of our friendly team.


Racing Welfare has a variety of covid grants available, find out more and check your eligibility here.

A comprehensive online benefits calculator and grant checker from financial support charity TURN2US can be found here.

If you are having to self-isolate and are on a low income and unable to work from home the government is introducing a £500 support payment to enable you to self-isolate without having to worry about your finances. The support will be available from 28th September.  You can find out more here.

Already Claiming Universal Credit due to Covid-19?

If you or your partner are now returning to work or have found new employment you need to inform the Department of Work & Pensions (DWP).  You can do this by updating the details in your online Universal Credit journal. If you have been affected financially by Covid-19 and need immediate financial assistance Racing Welfare has introduced Covid-19 Emergency Grants.

If you need help with your energy bills go here.

For debt advice go to the Money Advice Trust or the National Debtline.

The charity StepChange can also help if you are worried about your finances or current debt solution.


The latest news for anyone who is renting is here.

There is a useful guide to mortgage payment holidays from the Money Advice Service here.

There will also be payment holidays for Help to Buy homeowners. To find out more click here.

Advice on what to do if you find yourself homeless can be found here.


Employers and  Businesses

All the latest official government advice for Employers can be found here.

The government have also produced a step-by-step guide on the Coronavirus Job Retention Scheme.

A full range of business support measures have been made available to UK businesses and employees. To find out how to access the support, who is eligible, when the schemes open and how to apply go here.

If you are concerned about your business debts you can go to the Business Debt Line.


Details on government support for the self-employed is now here.

The latest government guidance for employees, including those who are self-employed or on zero-hours contracts, can be found here.

Industry Guidance

Watch the video below for an overview of the measures the industry has put in place to allow racing to resume safely.

The most up-to-date industry guidance and updates from the British Horseracing Authority are here.

The National Trainers Federation has created a comprehensive document to support trainers which can be found here.

For Breeding Industry guidance from The Thoroughbred Breeders Association click here.

Domestic Abuse

The measures introduced by the Government to help reduce the spread of the Coronavirus are a challenge for all of us, but could be particularly worrying for you if you are a victim of domestic abuse. You may be feeling unsafe if you are isolated in your home with your abuser and if you are now having to work from home, you may have lost your only safe place. We have a dedicated Coronavirus: Domestic Abuse page where you can find help and support.

You can call the National Domestic Abuse Helpline 24/7 on 0808 2000 247. The helpline is run by Refuge and you can find more support from them here.

Relationship charity Relate can also provide support and guidance.

Mental Health

The Coronavirus outbreak has affected everyone who works in racing in different ways. Whatever your circumstances, it has never been more important to look after your mental wellbeing. Our Coronavirus: Mental Health support page is here.

Racing Welfare and Great British Racing have come together to produce a Wellbeing Toolkit specifically designed to support the mental wellbeing of racing’s workforce during the Covid-19 outbreak.  You can find the toolkit here.

The Mental Health Foundation also have a dedicated page with useful tips on managing your mental health during the Coronavirus outbreak.

Support for those living in Scotland

Scotland’s Mental Health Charity have a helpline, self-help resources and link closely with localised and council run services.

Breathing Space is an accessible first base for anyone in Scotland struggling with a mental health concern.

The latest news from the Scottish Government on their mental health initiatives to support people through the Covid-19 pandemic can be found here.

Information for parents

The Coronavirus outbreak has placed unprecedented stress on parents and families. Our dedicated Coronavirus: Parents and Families page can provide support.

For advice on how to help and protect your child, UNICEF has some useful explainers here.

Support for young people

The Charity YoungMinds has useful advice for young people struggling with their mental health due to the Coronavirus.

Updates from The Jockey Club

For the latest Coronavirus updates from The Jockey Club click here. The updates include statements from Jockey Club Racecourses and Jockey Club Live on future racing and music events.

How we can help you

Racing Welfare would like to reassure you that our services remain open to anyone needing support. Our top priority is the wellbeing of all racing’s people.

In order to continue to deliver our services and prioritise those who need us most, our regional offices in Middleham, Malton, Lambourn and Newmarket (both at The Racing Centre and Park Lane) are currently closed to the public.

Our welfare team can be contacted from 9am – 5pm, Monday to Friday using the numbers on the map below:

For 24-hour assistance call Racing’s Support Line 0800 6300 443 or get in touch with us online at www.racingwelfare.co.uk
We also have a full range of self-help information available at www.support.racingwelfare.co.uk. For the most up to date advice and guidance on the Coronavirus outbreak please visit www.nhs.uk/coronavirus or www.gov.uk.

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Racing Welfare’s 24 hour support line enables people to access support and
guidance through digital and telephone options.